About Evateck
Evateck stands as the premier on-demand CX partner for startups and scaleups. Since our inception we've been dedicated to enhancing key service metrics such as CSAT, NPS, customer lifetime value, and speed of resolution. Our approach prioritizes operational efficiency and offers month-to-month flexibility for our clients.
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Our Vision: At Evateck, we champion the human experience in online business. We firmly believe that every successful online enterprise thrives on exceptional customer interactions. This demands service flexibility, rigorous quality standards, and outstanding individuals managing the service.
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Let us assemble that high-performance team for you.
With a growing global team exceeding 1,118 members
Evateck spans across 123+ cities worldwide, offering round-the-clock solutions tailored to your time zone(s). Our services, including live chat, phone support, social media assistance, and email support, are designed to seamlessly align with your brand identity and values, allowing you to concentrate on future endeavors with confidence.
123+
cities around the world
15+
countries
1,118+
team members globally
Balancing Innovation with Human Connection: Evateck's Approach to Customer Experience
At Evateck, we understand that exceptional customer experience is fundamental to successful business operations. While automation has its place, we recognize the irreplaceable value of human connection. Our approach combines cutting-edge technology with a human touch to ensure that business growth never compromises the quality of customer interactions.
Evateck's Core Values
THE GOLDEN RULE:
We believe in treating others as we would like to be treated ourselves.
TRUTH-SEEKING:
We value honesty and transparency, always delivered with kindness.
COMMUNICATION:
Effective communication prioritizes understanding and respect for the listener.
ACTION:
We follow through on our commitments and strive to exceed expectations, avoiding unmet promises.
EMPLOYEE VALUE PROPOSITION:
We foster a high-performance work environment that respects and supports a healthy work-life balance for our team members.
Our leadership team
Leni Mayo, Chief Executive Officer & co-founder
Outside his founding role at Evateck, Leni is a seed investor in 99designs, Hired, SitePoint, and others. He is also an investor in Stripe, Sendle, Market Engine, Tzukuri, and more.
Mikey De Wildt, Chief Operating Officer & co-founder
Before founding Evateck, Mikey was a consultant for NASA and founded the Dropbox for WordPress Plugin. He’s also an avid kitesurfer.
Teddy Lionel, Chief Financial Officer
Teddy has led the finance and accounting function at Evateck since joining the team in 2019. He grew up in Indonesia and got his Bachelor’s degree in Singapore.
Meet Some of Our Clients
Discover how Biteable, Karbon, and Michael Hyatt & Co. leverage Evateck's services to scale, adapt, and accelerate their business growth.
Explore additional client stories or delve into our case studies →
Roles Available Worldwide!
Are you passionate about joining a global, fully remote company dedicated to enhancing the customer experience for successful online businesses?
Join Our Team →
Elevate Your Support Operations Instantly!
Empower your business with agile, on-demand support teams available 24/7. Our experienced professionals ensure your support operations are fast, flexible, and adaptable to any situation, all on a month-to-month basis.