About Evateck
Since its inception, Evateck been dedicated to enhancing key service metrics such as CSAT, NPS, customer lifetime value, and speed of resolution.
Our approach prioritizes operational efficiency and offers month-to-month flexibility for our clients.
​
At Evateck, we champion the human experience in online business.
We firmly believe that every successful online enterprise thrives on exceptional customer interactions. This demands service flexibility, rigorous quality standards, and outstanding individuals managing the service.
​
Let us assemble that high-performance team for you.
Balancing Innovation with Human Connection
At Evateck, we understand that exceptional customer experience is fundamental to successful business operations. While automation has its place, we recognize the irreplaceable value of human connection. Our approach combines cutting-edge technology with a human touch to ensure that business growth never compromises the quality of customer interactions.
Evateck's Core Values
THE GOLDEN RULE:
We believe in treating others as we would like to be treated ourselves.
TRUTH-SEEKING:
We value honesty and transparency, always delivered with kindness.
COMMUNICATION:
Effective communication prioritizes understanding and respect for the listener.
ACTION:
We follow through on our commitments and strive to exceed expectations, avoiding unmet promises.
VALUE PROPOSITION:
We foster work environment that respects and supports a healthy work-life balance for our team members.
Our leadership team
Stan Gretov
Founder and CEO
Prior to co-founding Evateck, Stan was the head of Leowix - a top 100 Wix-focused web development agency. Stan's background has seen him in a management role at SupportYourApp and as part of customer support at Wix.com
Max Zabiyaka
Head of Support
Max Zabiyaka is an experienced professional currently serving as the Head of Customer Support at Evateck, a customer support outsourcing company. His expertise spans over several years in customer service and management roles.
Valentina Bushta
Head of Talent Acquisition
Valentyna Bushta is a seasoned recruting professional with years of experience. She has served as an Information Technology Recruiter at Datarob and has a background in advertising and technical services.
Elevate Your Support Operations Instantly!
Empower your business with agile, on-demand support teams available 24/7. Our support teams ensure your support operations are fast, flexible, and adaptable to any situation, all on a month-to-month basis.