
How it Works
Evateck offers a comprehensive support operations team, ready at your request. Our services include 24/7 ticket resolution, all with straightforward month-to-month pricing.
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We specialize in serving eCommerce, SaaS, and tech companies.
Offering Scalable Support Solutions
Discover how Evateck crafts comprehensive, fully-managed customer support solutions tailored to the needs of expanding businesses worldwide.
Explore how leading brands collaborate with Evateck. Dive into our case studies →


Faster Response, Greater Growth
Enhance customer satisfaction and expand your business by minimizing response times. Choose between our pre-trained, always available Support as a Service or dedicated support teams. We handle recruitment, training, and management to ensure seamless integration with your brand values and voice, resolving issues within a week.

Comprehensive Management and Training
Access adaptable support whenever you need it, tailored to your preferences. Each support team member is supervised by a local manager, and a dedicated CX manager ensures continuous improvement aligned with your brand's offerings. From initial training to ongoing quality assurance, our teams are fully managed by us to meet your customers' needs.
How we learn your business →




Future-Proof Your Support
Enhance your current team's capabilities effortlessly. Whether you require occasional assistance or substantial support, we've got you covered. From managing seasonal spikes to providing round-the-clock coverage and additional support layers during expansion, our pay-as-you-go pricing model aligns perfectly with your business requirements, seamlessly complementing your existing capabilities.
Seamless Connections for Enhanced Experiences
Accelerate connections and cultivate superior experiences effortlessly. Our swift onboarding and integration processes prioritize long-term goals over immediate fixes. Evateck seamlessly integrates with all major helpdesks, adapting to your brand's unique style, processes, and delivery. With us handling the backend, you can focus on driving growth rather than troubleshooting.


Adaptable Pricing
Tailored month-to-month pricing to align with your financial goals. Preparing for significant expansion? Construct a support team capable of handling the Evateck. Our straightforward month-to-month format offers omnichannel coverage and dedicated agents, empowering you to enhance profitability and uphold inbox zero.
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Ready to Begin
Launch within a week. Clear your inbox within two.
With our pre-trained CX professionals, 24/7 coverage, and intelligent helpdesk integrations, we're primed to elevate your support in just seven days. Take control of your inbox and empower your in-house team to excel in their roles. We'll take care of the rest.


How Evateck Works
Starting with Evateck is a breeze. Launch your fully adaptable support operations team in six straightforward steps:
SCHEDULE A CONSULTATION
Engage in a quick and seamless consultation with our team to receive a tailored support plan for your business.
STRATEGIZE YOUR TEAM
Collaborate with us to outline your CX strategy and assemble a team tailored to your unique business requirements.
ESTABLISH KPIS
Meet with our management layer to establish onboarding and training plans. Together, we define measurable benchmarks for success.
SINGLE TRAINING SESSION
Train your team on your business processes, service offerings, product details, and brand voice. Meanwhile, we conduct thorough testing of your helpdesk and workflow.
GO LIVE
Upon your approval, we launch. Your multichannel support team is ready to scale up and commence managing your support queues effectively.
CONTINUOUS EVALUATION
Regular quality assurance checks and feedback sessions with your team leaders ensure ongoing refinement of your systems and workflows.
You're in Good Hands
Evateck is the trusted partner of numerous online businesses, ranging from large enterprises to small startups.

Leveraging Social Media for Enhanced Customer Support
02/04/24

Leveraging Social Media for Enhanced Customer Support
02/04/24

Leveraging Social Media for Enhanced Customer Support
02/04/24
Elevate Your Business with Support Solutions
Explore our comprehensive, fully-managed outsourcing solutions designed to fuel the growth of businesses worldwide.
CUSTOMER SUPPORT
Enhance the speed, scale, and flexibility of your customer support operation with our 24/7 assistance.
Learn more →
SALES TEAMS
Accelerate your business growth with our skilled sales representatives, ready to deploy within one week.
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CALL CENTERS
Access enterprise-grade, omni-channel support teams without the burdensome overhead costs.
Learn more →
Tailored Support Solutions, Crafted for Your Business
Explore our flexible support solutions, meticulously tailored to meet the unique needs of your business:
ECOMMERCE AND RETAIL SUPPORT
STARTUP ASSISTANCE
SAAS SUPPORT SERVICES
AFTER-HOURS SUPPORT
LIVE CHAT SOLUTIONS
SUPPORT AS A SERVICE
DEDICATED SALES TEAMS
ENTERPRISE CALL CENTER SUPPORT
EXPERIENCE PERSONALIZED SUPPORT EXCELLENCE WITH EVATECK
Boost Your Business Operations with Evateck's Resources

Leveraging Social Media for Enhanced Customer Support
02/04/24

Leveraging Social Media for Enhanced Customer Support
02/04/24

Leveraging Social Media for Enhanced Customer Support
02/04/24
Ready to Begin?
Empower your business with agility, flexibility, and readiness. Access experienced 24/7 teams through our straightforward month-to-month format.
Enter your work email to kickstart the process.