Call Center Solutions
Experience outstanding call center services on a month-to-month basis. Start with just 1-2 agents and scale as needed.
Enter your work email to get started. Evateck offers a comprehensive call center operation that evolves alongside your business, encompassing support, sales, and onboarding.
Accelerate Growth with Rapid, Scalable Phone Support and Sales Services
100% REMOTE, GLOBAL WORKFORCE:
Provide unmatched support to your customers worldwide, 24/7, with our entirely remote and global workforce. With us, you can ensure availability year-round without any gaps in service.
MULTI-LINGUAL AGENTS:
Our global teams, operating round the clock, ensure that your customers receive top-quality service in their respective time zones. We offer support in over 10 languages, including English, Spanish, German, French, and more.
FAST TRAINING & ONBOARDING:
Leveraging our experience in workforce development and recruitment, we offer a unique combination of agility and management to rapidly scale your support. Launch a full support team in just one week.
SEAMLESS INTEGRATION:
From technology and recruitment to quality assurance and security, our all-in-one solutions enable you to increase capacity with high-performance agents and training seamlessly integrated into your existing systems.
KPIS & PROCESS IMPROVEMENT:
Key performance metrics play a crucial role in delivering exceptional customer experiences for your brand. That's why we utilize proprietary performance playbooks and quality assurance processes to ensure that your team exceeds their standards.
REAL-TIME REPORTING:
Our approach is data-driven, providing a comprehensive 360° view of customers, employees, and event data from day one. By optimizing every interaction, we drive value for your entire business.
Scalable Flexibility in Support Solutions
Choose a support partner tailored to your requirements. Evateck constructs teams on a partnership-by-partnership basis, ensuring alignment not only in skills but also in product/service interests and company culture.
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As a fully remote workforce, we tap into a vast, global talent pool, enabling us to recruit top talent worldwide and provide them with the flexibility to thrive and enhance retention.
Deliver Outstanding Customer Experience Across All Channels
Ensure exceptional omnichannel support round the clock.
LIVE CHAT:
Infuse a human touch into your customer support, fostering experiences that encourage repeat business.
EMAIL SUPPORT:
Offer 24/7 assistance and swift ticket resolution with skilled agents who align with your brand voice.
VOICE CAPABLE:
Provide always-on, high-quality voice support for customers who prefer real-time interactions.
SOCIAL:
Deliver rapid, brand-aligned support across all social platforms, from Facebook to TikTok, available 24/7.
Ready to partner with Evateck? Let's Connect!
Allow us to assist you in navigating Evateck's services. Scale your support team to be agile, adaptable, and prepared for any challenge. Receive a no-obligation, free quote, and consultation. Get started with a quote today.