Customer Support
Done Right
Shared and Dedicated Teams that help you deliver top-tier customer experiences with flexible month-to-month pricing.
Your Business challenges
Hiring and training in-house teams is costly, time-consuming, and hard to scale.
High costs of maintaining an in-house support team.
Lack of qualified specialists.
Unstable service quality.
Loss of clients due to long response times
See how much your team could save on our pricing page or contact us today to discuss further questions.
Why outsource?
80% — Cost Reduction
Save up to 80% on operations by simply cutting unnecessary labor and infrastructure costs.
33% — Higher CSAT Scores
Outsourced teams achieve 33% higher satisfaction thanks to specialized training and service focus.
60% — Faster Response Times
Scale easily and respond up to 60% faster during peak periods, improving customer experience and retention.
Your support, your way
Scalable Customer Support
Scale your support effortlessly with fast onboarding and highly skilled teams. Our strong retention rate ensures stable, long-term service that grows with your business.
Complete Control Over the Process
We integrate seamlessly with your tech stack and follow your workflows to deliver premium outsourced customer support. With strict SLAs and detailed QA reports, you maintain full visibility and consistent performance.
Why choose us:
01
SCALABILITY
Scale as you grow
Easily expand or reduce your team based on demand. Our flexible omnichannel support outsourcing model lets you scale operations without disrupting performance or quality.
02
SECURITY
Protected by global standards
We ensure full compliance with ISO 27001 and GDPR, maintaining data security, privacy, and reliability at every level. Learn how our core values ensure trust and transparency across all operations.
03
QUALITY
Consistent results, transparent metrics
Benefit from strict SLA control, clear KPIs, and regular reports — ensuring every interaction meets your quality standards. Explore real outcomes in our case studies.
04
COST-EFFICIENCY
Save more, deliver better
Cut operational expenses by up to 80% compared to in-house teams — without compromising service quality or speed. See our pricing plans and discover how we can optimize costs for your business.
05
PROFESSIONALISM
Trained experts you can trust
Our experienced agents bring proven expertise across SaaS, e-commerce, logistics, and startup industries, providing seamless customer experiences.
Trusted by:
FAQ
Looking for more details? Visit our FAQ page or Contact us.
Can I start with just one agent?
“Yes, we offer flexible month-to-month plans that scale with your needs.”
What kind of support services do you offer?
“We provide shared and dedicated teams for live chat, email, DM and phone support.”
Together we’ll build your personalized 24/7 customer support solution
info@evateck.com
(707) 483-5249 2598