Privacy Policy

Last Updated: February 6, 2026

At Evateck LLC (“Company”, “we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (evateck.com) and any related services, sales, marketing, or events.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when:

Inquiry & Pricing: You request a quote, use our pricing calculator, or submit your email to get a consultation.
Recruitment: You submit your CV or application via our "Careers" page to join our support teams.
Communication: You contact us directly via email (info@evateck.com) or through our contact forms.

This information may include names, email addresses, phone numbers, company names, business requirements (e.g., ticket volume, support channels), and professional backgrounds (CV data).

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Provide, operate, and maintain our customer support outsourcing services.
Calculate and send personalized quotes based on your business needs.
Process job applications and evaluate candidates for our support roles.
Improve website performance and user experience through analytics.
Communicate with you, including for customer service, updates, and marketing (where permitted).

3. DATA SECURITY AND STANDARDS

As a company providing high-level support operations, we implement professional-grade security:

GDPR & International Standards: We adhere to the General Data Protection Regulation (GDPR) principles for all users.
Security Protocols: We align our internal processes with ISO 27001 standards to ensure that your data and your customers' data are handled with the highest level of integrity.
Confidentiality: All our support representatives operate under strict non-disclosure agreements (NDAs) and follow rigorous QA and SLA protocols.

4. DATA SHARING & THIRD PARTIES

We do not sell your data. We may share information only in the following situations:

With Your Consent: To integrate our dedicated teams with your specific technology stack (Helpdesk, CRM, etc.).
Service Providers: With trusted vendors who assist in our operations (e.g., hosting providers, analytics tools).
Legal Obligations: Where required by law to comply with legal processes or protect our rights.

5. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you have the right to:

Access, update, or delete your personal information.
Object to or restrict the processing of your data.
Withdraw your consent at any time for future processing.

6. COOKIES AND TRACKING

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

7. CONTACT US

If you have questions about this policy or our data practices, please contact us:

Evateck LLC Address: Bayview Dr, Fort Lauderdale, FL 33304, USA Email: info@evateck.com Phone: (707) 483-5249