Support for startups
Employ skilled support teams on a month-to-month basis, complete with management and training. Addressing your queries round the clock, with flexible pay-as-you-go pricing.
Enjoy flexible month-to-month pricing. Schedule a call today →
WORKING WITH BRANDS FROM START UP TO SCALE UP
Maintain focus on growth
As our team swiftly and efficiently handles tickets, your team can devote their attention to driving growth and advancing product development.
Round-the-clock availability
Operating 24/7, our team is available every day of the week. Every plan encompasses a dedicated group of agents, along with management, quality assurance, and insightful analytics. With agents and managers spanning various time zones, we ensure seamless coverage during their respective working hours.
Management and QA
With our flexible pay-per-response model, all management, training, and quality assurance expenses are covered. Clients are billed solely based on the number of responses. Our managers consistently monitor response quality and provide valuable feedback to ensure optimal performance.
“Working with Evateck has allowed us to scale up 24/7 support quickly while delivering a thoughtful and helpful experience. Intercom + Evateck delivers fast resolutions for all of our customers.”
Raised $11+ Million over four rounds. Next generation practice management software for accounting firms.
Read the case study →
Our Results
99%
Blenders achieved a 94% CSAT with Evateck while handling 20,000 ticket seasonality burst.
250K
Classpass was able to resolve over 250,000 tickets in one month by partnering with Evateck.
3x
Sendle stays flexible using Evateck during 3x peaks, maintaining 1 hour response times.
Case Studies
Explore how businesses partner with Evateck to achieve agility and expand their operations.
Leveraging Social Media for Enhanced Customer Support
02/04/24
Leveraging Social Media for Enhanced Customer Support
02/04/24
Leveraging Social Media for Enhanced Customer Support
02/04/24
Our Services
SUPPORT AS A SERVICE
SAAS SUPPORT
SALES TEAMS
LIVE CHAT
HOW IT WORKS
AFTER HOURS
TECHNICAL SUPPORT
CUSTOM CX
Bring on Full-Service Teams Instantly
Elevate your support operations to be agile, efficient, and prepared for any challenge with our seasoned 24/7 support teams available on a month-to-month basis. Request a quote now.