Frequently asked questions

Our pay-as-you-go model is designed for complete flexibility. You only pay for the active agents and hours you need each month — no upfront commitments or long-term contracts. This allows you to scale up or down as your business needs evolve, while maintaining full control over your operational budget.

Yes. You can increase or reduce your team size at any point with just a short notice period. Whether you’re preparing for seasonal demand, launching a new product, or optimizing support volume, Evateck adjusts your resources quickly — without disruption to service quality.

No. Our pricing is fully transparent. There are no setup fees, onboarding charges, or management costs. Training, QA, and reporting are all included in your monthly rate. What you see in your proposal is exactly what you pay.

Every Evateck pricing plan covers: • Recruitment, onboarding, and training • Ongoing team management and quality assurance • Access to performance reports and KPIs • Multilingual support (if needed) • GDPR and ISO-27001 compliant operations There are no extra charges for infrastructure, tools, or admin time — everything is included.

Absolutely. In addition to ongoing monthly plans, we offer short-term and project-based support for campaigns, product launches, or seasonal surges. You can start with as few as two agents and extend or pause your service anytime — no penalty fees.